Please fill out and submit your warranty claim, along with a picture of your receipt.
We encourage you to please fill this out as best you can before calling our customers service to save you time and help us better assist you as you will be telling us all this information anyway. Give us a few hours and then give us a call or check your email during our normal business hours. Look for a submission confirmation email.
Monday - Friday 7:30 am to 5 pm Pacific Standard Time.
Contact Us Online and Submit your inquiry? Click Here
How to locate your model and serial number on my grill?
Refer to your purchase receipt or if you do not have your receipt, and Depending on the age of your grill, you will typically find Model / Serial number underneath your drip tray or if you are able to carefully pull your grill out 4-6" from the front the right side of the grill.
How to locate your model and serial on my refrigerator unit?
It is typically on the back of the unit on a tag.
If you cannot pull your item out of your island, then do the next best thing, describe your refrigerator, Blue Display, Red Display, Display inside the door, does it have a lock on top or on the bottom?
After Submitting your warranty, you may call Summerset Customer Service - 800.966.8126